What's next?
- On the next page accept an electronic Administrative Services Agreement (ASA) which will complete the COBRA administration enrollment process. Until this step is taken the administration cannot begin.
- After you accept the ASA we will review what was entered and release your information into production within one week.
- You can return to our site and you will have access to submit any current COBRA participants through the "Take Over" option.
- Once you have submitted your current participants you can submit any new Qualifying Events online under the "QEN" option.
We will send your current participants monthly invoices for the premiums we are to collect on your behalf and any new Qualifying Events participants a Qualifying Event Notification.
You will also have access to create a General Notice (aka Initial Notice) for all new hires enrolling in benefits.
Should you terminate the participants from eligibility?
- For your current COBRA participants? No, we will take responsibility for terminating them if they should choose not to continue their COBRA coverage.
- For new Qualifying Events which occur, you should terminate the person from their active coverage's based on your plan's rules for end of active coverage (which is normally the end of the month of the event). If the participant elects to continue their benefits through COBRA continuation, we will re-active their eligibility once they have made their first payment.
- If a participant does not make timely payments we will remove them from the eligibility as soon as is legally possible. You can also view the online report to view payments received.
What happens to the premiums collected by UnitedHealthcare?
- On or about the 15th of each month we will return to you the premiums collected during the previous month; along with supporting detail of those premiums collected. You are still responsible for paying your invoices for these COBRA participants.
We hope you enjoy the site and find it useful. If you have any question please feel free to contact us for assistance.
UnitedHealthcare Division; Benefit Services
P.O. Box 1747
Brookfield, WI 53008
